Exchange or cancellation

To add a product

On the catalogue page for a product you wish to purchase, enter the quantity desired in the box located to the right of the product name. Then click Add to Cart at the right of the product image. You can also change the quantity ordered when clicking on the “+” button to add one more unit of the product.

To remove a product

To remove a product, you must first open your shopping cart and then click on the Remove button located under the product you wish to remove.

Cancel an order

To cancel an order, you must obtain a merchandise return authorization number by communicating the customer service by email or by telephone at:

Our customer service will inform you then as to the procedures to follow for cancelling your order or returning merchandise.